Are Pricey Air Conditioning Repairs Worth The Cost in Denver?

Are Expensive Air Conditioning Repairs Worth The Cost?

After a long day at work, nothing compares to coming home, kicking off your shoes, and just sinking into your favorite chair. Many of us, however, have returned to that dreaded stuffy feeling and headed to the thermostat only to realize that something isn’t working the way that it should. Frustrated by this unfortunate turn of events that has cut into your precious relaxation time, you rush to find the cheapest and least time consuming option to get your air conditioner running again. Alas, making such a decision while flustered can prove more costly in the long run. What then, should you do, and how can you make an informed decision about what price is best? Read on and find out.

Keep Calm & Call SWAN

Many less than reputable companies rely on your immediate need to coax you into rash decisions. In your haste to take care of the problem either for your own comfort or to take care of your family, you may overlook suspicions you have regarding outrageous claims. The low prices and seemingly hassle-free promises fit so perfectly into what you’re looking for that it’s almost too good to be true.

Unfortunately, that’s exactly what these ads are. Under normal circumstances, such attempts would raise warning flags to steer us clear of their traps, but with the heat and desperation beating you down, you are more susceptible. Even though you are under pressure to resolve this issue, take the time to research companies with attractive reviews and track records of great service. Though you may not choose to employ the business you read about, you will still get a feel for reasonable pricing and know what to expect.

Think Long-Term About Your Comfort

After settling down, ponder exactly what you will be paying for. Not all of the low prices you see are scams, but they may represent the bare minimum of service. If your system is more complex or larger than what their basic offer covers, you will have to pay the difference. Furthermore, these companies who offer quick fixes usually disappear into the night after doing work of very little quality. Hiring a larger company typically comes with the benefit of warranties and follow-up services that will cost less than hiring another fly-by-night business.

Some smaller businesses will also do very high quality work, but they come at the disadvantage of longer wait times. Larger companies’ higher rates encompass the convenience of more staff to address your problem in a timelier manner. Making a calm, and collected decision about your budget versus how immediate the problem is will determine which route you should take.

Ask AC Companies Questions

Though researching on your own is very effective (and highly encouraged), you will inevitably encounter a question you cannot answer on your own. Companies who are desperate to come out and make you an offer rarely attempt to help you figure out what type of system you have or the best course of action without trying to charge you in some way. More reputable businesses are looking to serve you in the most efficient way possible to save everyone time.

Perhaps your issue is an easy fix, and you just want clarification that what another repairman told you is legitimate. Maybe you can’t figure out the type of system you have and need to be pointed in the right direction to get started researching exactly what it is you need. Whatever the case, don’t be afraid to ask. Any business that is worth working with will be happy to answer your questions to the best of their ability and build trust, which leads to our final tip.

Build A Relationship With Your AC Company

With all the fakes out there looking to take your money and leave you in an even worse state than you began, it’s no wonder so many people end up questioning the intentions of legitimate businesses as well. The only way to counter this is to get to know individuals and build a working relationship with them based on trust and respect. In this way, you will not have to question the quality of service you are getting because you will know the person doing the work as well as the company they represent.

Finding a business that you trust takes time, and may even involve some trial and error, but it comes with many benefits.

  • Reliable technicians who are certified and have an observable, proven record
  • Quick resolution to emergencies as they occur
  • Peace of mind that you have a plan ready
  • People you recognize and know ready to serve you locally
  • Repairs will be covered under warranty

And these are only a few of the advantages you get from having a company that you regularly call upon for your air conditioning needs. Simply knowing when something goes wrong that you have someone to rely on will also save you all the trouble of going through the entire process described above as you will have built that relationship already instead of having to research all over again and sift through the incessant reminders of ads that intend to prey upon you rather than help.

So, Are Pricey AC Repairs Worth It? Our Conclusion:

In the end, you should make a decision that fits your budget and takes care of the problem. Be wary of offers that seem too good to be true, because more often than not, they will leave you worse off than you started either by charging you more with hidden fees or performing work that does not meet standards. Choosing between a larger or smaller company comes down to how immediate your needs is and your long-term needs.

If you are curious about specific pricing and all the benefits of hiring a company devoted to your success, please feel free to browse our site and of course to contact us with questions. We are always happy to help you come to an informed conclusion without pressuring you into a decision. Remember, stay calm, consider long-term advantages and disadvantages, ask questions, and build a working relationship with a company you can trust.

Picking The Right Air Conditioning Unit in Denver 2016

How Do I Determine The Right Size Air Conditioning Unit?

Choosing the correct size air conditioning unit is a frustrating and confusing proposition for many homeowners. Getting an air conditioning unit that is too big or too small can reduce your comfort, increase operating costs, decrease efficiency, and even lessen the lifespan of your unit. Even when you get price quotes from multiple companies, you will likely get recommendations and rationales for various size units. The following guidelines will give you important insight into the process of sizing air conditioning units.

Load Calculation

Your HVAC company will use a formula called the Manual J Residential Load Calculation to determine the optimal size for your air conditioning unit. This involves a rather complicated calculation using a number of variables, including:

  • Your home’s construction materials.
  • The number of windows.
  • The size of the rooms.
  • Your home’s insulation levels.

Fortunately, you can get a close approximation using a much simpler formula. You can get an estimate of the required tonnage of your air conditioner by dividing the square footage of your home by 600. Do not include the square footage of your basement or garage in the calculation. The following is an example:

Square Footage of Home/Size of AC Unit

1,500 sq. ft./2.5 tons (1,500/600)
1,800 sq. ft./3.0 tons (1,800/600)
2,100 sq. ft./3.5 tons (2,100/600)
2,400 sq. ft./4.0 tons (2,400/600)
Greater than 2,400 sq. ft./5.0 tons

It is important to keep in mind that new, energy efficient homes may require a smaller unit depending on the home’s particular style, construction, and orientation.

Your heating and air company will do the long-form load calculation to fine tune the size of your air conditioning unit; however, your rough estimate should be within about one-half ton of the actual size. You should be wary if your heating and air company recommends a unit that is more than one-half ton smaller than your calculation. If this happens, you should advise the contractor to make sure there is sufficient air return for the extra cooling capacity. You should also ask for a written money-back guarantee in case you are not satisfied.

Another way to determine the appropriate size air conditioner is to look at your existing unit. The unit’s capacity is coded into the model number of the unit. For example, if your air conditioner’s model number is CKL18-1, it is a 1.5-ton unit. The number 18 indicates that the unit is 18,000 BTUs. There are 12,000 BTUs in one ton; therefore, your unit is 1.5 tons. The following is a handy conversion guide:

Number of BTUs/Number of Tons


It is important to ensure that you are looking at your air conditioner’s model number and not the serial number.

Many homeowners make the mistake of getting an air conditioner that is too big for their home thinking that it will cool quicker or be more efficient. In fact, getting a unit that is too large will cause the system to short cycle. This means that the compressor will not run long enough to dehumidify your home. The unit will cycle on and off more often, which will reduce the life of your system and increase operating costs.

Types of Central Air Conditioning Units

When selecting a central air unit, you have the choice of installing the entire unit outside of the home or installing the compressor and condenser outdoors and the blower or evaporator indoors on the furnace. The split configuration is the most economical. This allows the furnace blower to deliver the cooled air throughout the house through your existing air duct system.

Choosing a Window Air Conditioner

When selecting a central air unit, you have the choice of installing the entire unit outside of the home or installing the compressor and condenser outdoors and the blower or evaporator indoors on the furnace. The split configuration is the most economical. This allows the furnace blower to deliver the cooled air throughout the house through your existing air duct system.

If you opt for a window air conditioner over a central heat and air unit, the first step in selecting the right size unit is to determine the square footage of the area that you want to cool. To do this, you multiply the width of the room by the length. For example, a 10-foot by 10-foot room would be 100 square feet. You can then use the following guide to determine the appropriate BTU rating for your unit:

Square Footage/BTU Rating

150 to 350 sq. ft./5,000 to 8,000 BTUs
351 to 550 sq. ft./8,000 to 12,000 BTUs
551 to 1,050 sq. ft./12,000 to 18,500 BTUs
1,051 to 1,600 sq. ft./18,500 to 25,000 BTUs

Certain conditions may decrease or increase your particular cooling needs. For example, a heavily shaded room may require less cooling. You may need a larger unit if it is to be located in the kitchen, if the room gets a lot of direct sun, or if the room is normally occupied by multiple people.

Contact us today if you are in need of a reliable heating and air technician in the Denver area. Our professionals look forward to helping you with all of your central air conditioning repairs, no matter the size!

How To Choose The Best AC Company in Denver, CO 2016

How To Pick A Denver Air Conditioning Installation Company

There are certain decisions in life that should not be taken lightly. Choosing which air conditioning company will install your new AC unit is one of those decisions. After all, you will be entering into a long-term relationship with the company you ultimately pick, and as with any relationship, you need to know that you will be able to trust and depend on them in the many years to come. Throughout the changing seasons, you need the assurance of knowing your air conditioning company has you covered in the event of a crisis, no matter how large or small.

Choosing a Quality Air Conditioning Company Is a Big Deal

While it may seem obvious that taking the time to find a reputable and honest air conditioning company is a wise idea, many homeowners are simply unaware of how important it is to do their research. Nor do they realize the heap of trouble they could be setting themselves up for if they hire the first AC man who answers the phone. Understandably, installation of your new ac unit is a priority, but knowing that the company responsible for the installation will be there to help you with any troubles or concerns in the future should be of equal relevance to any homeowner.

Beware Of the Disappearing Act

Surprisingly, many air conditioning companies are not interested in forming long-term relationships with their clients. Instead, they would prefer to send a salesman to your house with the goal of pressuring you into purchasing a new AC unit on the spot. Many of them will say all the right things until the AC unit is installed, but once the installation is complete, they will split and you will never hear from them again.

This kind of rapid and impersonal treatment may be acceptable from the cashier at the gas station or the kid who delivers your newspaper, but when it comes to your air conditioning company, you need to know that you and your family can count on them for help if you ever experience a problem with your air conditioner.

Most Common Mistakes When Hiring An Air Conditioning Company

1. Failing To Do Proper Research

As mentioned previously, the most common and damaging mistake people make is not taking the time to educate themselves. Arming yourself with knowledge is the best way to guarantee you'll be a happy customer in the future, after the installation of your new air conditioning unit.

In general, educated customers make happy clients because:

  • They typically feel more confident in the company and AC unit they chose, instead of feeling that they were pressured into making a larger purchase than necessary.
  • They feel that they were a true part of the decision making process.
  • They can utilize warranties in order to get more value for their money and decrease their risk.

2. Letting Price Dictate Their Decision

Almost everybody likes a good deal, but when it comes to choosing the right air conditioning unit for your family's home, less it not necessarily better. There is quite a difference between the best value and the best quality, but many people fail to recognize this when considering their options.

The majority of horrible experiences between homeowners and air conditioning companies originate from a family making a decision based solely on the lowest price. If a company is offering rates considerably lower than all of their competitors, it is possible that it will be a reflection of their work and service.

Now that you know what not to look for in an air conditioning company, take a few minutes to learn what qualities you should look for in a respectable AC company.

5 Tell-All Qualities of Excellent Air Conditioning Companies

  1. The customers' needs always come first. Period.
  2. They only accept clients with whom they can build long-term relationships.
  3. They do not keep secrets from their clients or avoid answering questions.
  4. They continuously work to improve themselves and their company.
  5. They do not put their clients at risk. They will offer a 100% Money-Back Satisfaction Guarantee to all their customers.

The only thing better than a company possessing all 5 of the above qualities is a company that exhibits all 5 of those qualities AND offers a written 100% Money-Back Satisfaction Guarantee on their products and service. The bad companies and many of your average air conditioning companies won't be able to deliver all that, but a quality ac company will be able to meet your demands without having to think twice. In fact, any company who refuses to offer a 100% Money-Back Satisfaction Guarantee should be considered cautiously, if not taken off your list of prospective companies, altogether.

So, how else can you distinguish the poor companies from the great ones?

The best way to get an accurate opinion of a prospective company is to look at the amount and quality of their online customer reviews, since this will offer a first-hand account of various customers' experiences with the company. Not surprisingly, companies who care enough to provide their customers with top-notch service typically receive the coveted 5-star reviews, and subsequently, have the happiest customers. It is easy to check Google and verify how many quality reviews a company has, in addition to their average company rating.

It is also wise to check the Denver BBB site for reviews and any complaints that have been filed against the company. Remember to consider the size of the company when taking note of the amount of filed complaints. If the prospective company is small, even a few complaints could serve as an obvious red flag. Using that same logic, a large company with a relatively small number of complaints is likely a safe bet.

We hope that the information you gained from this article will be useful to you when it comes time to choose the air conditioning company that will install your new unit. It is not necessary to be an AC expert to make an educated decision. Simply taking the time to research prospective companies is a step that any homeowner can take to ensure a long-lasting and satisfying relationship with their air conditioning company in the years to come.