Club Membership

Your club membership guarantees that you receive priority emergency service on your plumbing, furnace and air conditioning systems. It provides you valuable services as well as discounts on repairs.

Annual maintenance of your equipment is not only required by all manufacturers, but can save you thousands of dollars over the long haul in repairs and utility overpayment (as much as 30% per year). Regular service will extend the life of your system. Your membership pays for itself year after year.

When you become a preferred client, you can expect our highly trained and competent technicians to become completely familiar with your home’s plumbing, heating and cooling equipment.

Your membership is transferable either to the buyer of your home or to your new home. You’ll love the personal service and attention you get from a company that knows your home!

Your Swan Club Membership Includes The Following Benefits:

18-Point Furnace Precision Tune-Up*

Your Swan Club Membership includes, at no cost, a thorough 18-Point Furnace Precision Tune-Up, to keep you warm during those chilly winter nights.

26-Point A/C Precision Tune-Up*

Your Swan Club Membership includes, at no cost, a thorough 26-Point AC Precision Tune-Up of your air conditioning system to keep you cool during those hot summer days.

Whole Home Plumbing Inspection**

Upon request, your Swan Club Membership includes, at no cost, a thorough whole home plumbing inspection to ensure your home plumbing system is operating safely and efficiently. We check for water leaks, ensure drains are flowing properly and inspect all gas and venting components.

24-Hour Repair Response Time***

As a Swan Club Member, upon request, we guarantee 24-hour repair response time. If we are unable to accommodate your request and repair(s) is needed during the visit, we will cover the cost of the repair up to $250.

Priority Installation

As a Swan Club Member, upon request, if your A/C and/or Furnace system needs to be replaced, we will provide you with priority service within 24 hours of a permit being pulled.

Guaranteed HVAC Service Window

As a Swan Club Member, we know your time is valuable, so we’ll guarantee our arrival to service your HVAC system within a 2-hour window.

Transferable Plan

As a Swan Club Member, we are here to serve you. If you move, you can transfer your membership to your new home (if in our service area) or you can transfer your payment credits to the new home owner—a nice “extra” to offer perspective buyers!

Diagnostic Charge

As a Swan Club Member, the diagnostic fee will be waived.

Drain Clearing****

As a Swan Club Member, you’re guaranteed 20% off all drain clearing fees.

HVAC Repair Discounts

As a Swan Club Member, you’re guaranteed 20% off all HVAC repairs!

Plumbing Repair Discounts

As a Swan Club Member, you’re guaranteed 20% off all plumbing repairs!

Additional Product Discount

As a Swan Club Member, you’re guaranteed 10% off all indoor air quality products, water heaters and water filtration systems.

Extended HVAC Parts and Labor Warranty*****

As a Swan Club Member, the original warranty on any Swan HVAC repair(s) performed today or while a Swan Club member is extended for so long as you remain an uninterrupted Swan Club Member.

100% of Swan Club Payments Credited******

As long as you remain an uninterrupted Swan Club Member, 100% of your membership fees accumulated on a pro rata basis at the time of service may be applied towards the cost of a Swan i) complete system replacement, ii) a complete system with ductwork or iii) a partial system with ductwork replacement. 50% of your Swan Club membership fees accumulated on a pro rata basis at the time of service may be applied towards the cost of a Swan i) partial system only replacement; or ii) ductwork only replacement.

 

* If you decide not to take advantage of this benefit, the Precision Tune-up has no monetary value. Limited to 1 Tune-Up per 6-month season. Furnace only memberships are limited to 1 Furnace Tune-Up per year. Benefit must be redeemed before the end of each applicable season (summer and winter).

** If you decide not to take advantage of this benefit, the Plumbing Inspection has no monetary value. Limited to 1 Plumbing Inspection per year.

*** Standard service charges apply. Excludes weekends and company observed holidays.

**** Accessible cleanout necessary. Excludes: Area Drains and Roof Drains.

***** Warranty excludes compressors, heat exchangers, coils, and refrigerant leaks. No monetary value.

****** Swan Club Membership must stay current through date of service. Offer applies to system and/or ductwork purchased from Swan.

 

These benefits are not for resale and are not redeemable for cash. Any unused portion of these benefits is not refundable. We will attempt to contact you via e-mail, mail or telephone to schedule your free maintenance or you can contact us directly anytime to schedule your appointment. Discount benefits received prior to the end of the first six months of membership may be subject to charge-back in the event of membership cancellation.

 

SWAN CLUB MEMBERSHIP TERMS & CONDITIONS